Terms & Conditions

Terms & Conditions

CDS Secure (City Defence System)
Effective Date: 05-05-2026

These Terms & Conditions govern the use of CDS Secure services. By accessing or using our services, you agree to these terms.

1. Definitions

“CDS” or “CDS Secure” refers to City Defence System, the service provider.
“User” or “Customer” refers to any individual or business using CDS services.
“System” refers to all devices, sensors, software, and monitoring services provided by CDS.

2. Services Overview

CDS Secure provides security and safety solutions including intrusion detection, CCTV surveillance, fire detection, and emergency alert systems.
CDS facilitates alerts and communication only. Emergency response is handled by third-party services such as police, fire, and ambulance providers.

3. User Responsibilities

Users agree to provide accurate information and maintain all devices properly.
Users are responsible for keeping their system secure and preventing unauthorized access.
Users must avoid misuse of the system, including triggering false alarms.
CDS is not responsible for any loss caused due to negligence or improper use.

4. Emergency Response Disclaimer

CDS provides alerts and notifications but does not guarantee response time.
Emergency services are operated by third parties.
CDS is not liable for delays or failure in emergency response.

5. System Limitations

The system may be affected by network issues, power outages, device malfunctions, or environmental conditions.
CDS is a risk-reduction system and does not guarantee complete prevention of incidents.

6. Payments and Subscription

Services may be offered on a one-time or subscription basis.
Failure to make payments may result in suspension or termination of services.
Fees are generally non-refundable unless otherwise stated.

7. Data and Privacy

User data is handled in accordance with the CDS Privacy Policy.
Data is used for operational and security purposes.
CDS takes reasonable measures to protect user information.

8. Prohibited Use

Users must not use the system for illegal activities.
Users must not tamper with or misuse the system.
False alarms or abuse of emergency features are strictly prohibited.
Violation may result in termination of services.

9. Service Availability

CDS aims to provide continuous service.
Temporary downtime may occur due to maintenance or technical issues.

10. Limitation of Liability

CDS is not liable for loss of property, personal injury, or financial loss arising from system limitations or third-party services.
Use of the system is at the user’s own risk.

11. Changes to Terms

CDS reserves the right to update these Terms & Conditions at any time.
Updated terms will be published on the website. Continued use of services means acceptance of changes.

12. Contact Information

CDS Secure (City Defence System)
Email: info@cdssecure.com
Phone: +91 88639 10000
Address: Zira